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TECH SUPPORT - fast, accurate & easy access on-line solutions.
TECH SUPPORT - fast, accurate & easy access on-line solutions.
TECH SUPPORT - fast, accurate & easy access on-line solutions.

Sales Support

Brimrose products are available throughout the world through our extensive list of distributors. For a complete list of Brimrose distributors, please access the Brimrose representative page. Brimrose offers a one-year warranty on all products. Brimrose develops different sales support tactics, such as publishing its spectrometer catalog and training sessions.

  • Sales Support Tactics
  • Brimrose distributors and staff review data as part of a training exercise. Brimrose distributors and staff review data as part of a training exercise.

    Customer Trainings

    Customer Trainings
    We provide customer training sessions either at Brimrose or at customer's site based on customer's specific request.
    Brimrose NIR Spectrometer Catalogue Brimrose NIR Spectrometer Catalogue

    Brimrose Catalog

    Brimrose Catalog
    We organize a collection of Brimrose products into categories to make it easier for customers to navigate to the products that they want to buy.
    TLS300 Demo TLS300 Demo

    Multi-media Materials

    Multi-media Materials
    We offer customers different multi-media materials including product brochures, application reports, demo videos and presentations, etc.
    Brimorse demonstrates Brimrose’s AOTF SWIR Hyperspectral Imager (HSI) and infrared optical taggant at GEOINT 2015 Symposium. Brimorse demonstrates Brimrose’s AOTF SWIR Hyperspectral Imager (HSI) and infrared optical taggant at GEOINT 2015 Symposium.

    Trade Shows

    Trade Shows
    Brimrose takes its responsibilities to customers seriously, and tries to meet them as often as possible at related trade shows.
  • Technical Support
    • You can contact our customer service representative help desk at +1 (410) 472-7070 Monday - Friday 8:30am - 5:30pm EST, and your call will be transferred to our technicians to solve your specific technical issues.
    • If you prefer, you can email us at office@brimrose.com at any time. Our technical support technicians and experts will send you email describing an appropriate solution to your concern.
    • Fill in the on-line support form for a technical issue including technical specifications.
    • Go to the Frequently Asked Questions page to find the solutions to the commonly asked questions on particular technical issue.